Customer Reviews | A1 Carriages

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" Jon P 18 Mar Satisfied customer Buying a car online without ever having sat in it was something I never thought I'd be doing. However, A1 Carriages made this straightforward and provided a 14-day cooling off period in case of a change of mind. Good support and advice from the sales team who answered all my questions. All this plus an AA Check and free delivery gave me the confidence to go for the purchase, especially at the competitive price. A1 Carriages reply Thank you so much for your 5 star review. We have tried to make click and collect as easy as possible. Your feedback is greatly appreciated. We really hope you enjoy your vehicle and look forward to seeing you in the near future."

Jon P 18^th March 2021
" Emily C 24 Feb VERIFIED PURCHASE Would definitely recommend! Great customer service and I'm really pleased with my new car! A1 Carriages reply Thank you for your great review. We are very happy you are pleased with your vehicle. We look forward to seeing you in the future."

Emily C 24^th February 2021
" Dan F 07 Feb Happy customer Good customer service, trustworthy and would recommend ,So far so good A1 Carriages reply Thank you for your great review. We are glad you had a great experience at our garage."

Dan F 7^th February 2021
" Scott R 04 Dec 20 VERIFIED PURCHASE Great experience! Excellent service, efficient and fast. They kept me informed throughout the whole experience. A1 Carriages reply Thank you for your great review. We hope to see you again in the future."

Scott R 4^th December 2020
" Paul P 04 Dec 20 VERIFIED PURCHASE Friendly staff Mark was really helpful with all the trouble I had. Car was ready and spotless inside and outside Covid 19 free will have to go back and ask something's I forgot really friendly place A1 Carriages reply Thank you for your 5 star review. We are so pleased you had a great experience buying a car from us. We hope to see you again in the future, and of course, any information you require, please don't hesitate to contact us."

Paul P 4^th December 2020
" Michelle C 01 Dec 20 VERIFIED PURCHASE Outstanding highly tecommended Bought and exchanged my car from start to finish superb service cannot fault they went the extra mile. Friendly courteous and outstanding customer service. Would highly recommend A1 Carriages reply Thank you for your amazing review. We are so pleased you had a great experience from start to finish, and look forward to seeing you in the future."

Michelle C 1^st December 2020
" Deborah L 01 Dec 20 VERIFIED PURCHASE Extremely satisfied. Fast, friendly, professional and very helpful. Very happy with my new car. Many thanks to A1. A1 Carriages reply Thank you for your great review, we are pleased you are happy with your car and look forward to seeing you in the future."

Deborah L 1^st December 2020
" Lorraine G 01 Dec 20 VERIFIED PURCHASE Brilliant place to buy a car .Excellent Service Abosultely Brilliant..Done everything they said and i would always recommend them A1 Carriages reply Thank you for your great review. We look forward to seeing you again in the future."

Lorraine G 1^st December 2020
" Robert M 01 Dec 20 VERIFIED PURCHASE very frendly Chris one of dealers i dealt with , very helpful and made sure my car was ready for collection after replacing a couple of things that were missing when they acquired the car which he didn't have to do. will defo use again in the future. A1 Carriages reply Thank you for your great review. I am sorry to hear you had a couple of things missing, but am so glad we were able to rectify them. We look forward to seeing you in the future."

Robert M 1^st December 2020
" Ann O 01 Oct 20 VERIFIED PURCHASE Got what I wanted a fair deal and a speedy sale Helpful very fair and honest everything I asked for was done to a good condition the sales people were all friendly and very helpful A1 Carriages reply Thank you for your 5 star review. We are so glad you had a great experience at our garage, and we look forward to seeing you in the future"

Ann O 1^st October 2020
" Luke J 25 Sep 20 VERIFIED PURCHASE Great manners Perfect sales man didn’t try to up sale very honest A1 Carriages reply Thank you for your 5 star review. We are so pleased you had a great experience at our showroom, and look forward to seeing you again in the future."

Luke J 25^th September 2020
" Kev J 24 Aug 20 Highly recommended Great company people easy to talk to. Was quick and painless. They did everything they said they would and got a great car very happy highly recommended A1 Carriages reply Thank you for your great review, we are so pleased you had a great experience visiting our showroom. We hope you enjoy your car and look forward to seeing you in the future."

Kev J 24^th August 2020
" Jennifer C 05 Aug 20 VERIFIED PURCHASE Excellent Excellent product and service. I highly recommend A1 Carriages. A1 Carriages reply Thank you so much for your kind review. We are so pleased you had a great experience at our showroom. We hope you enjoy your car and look forward to seeing you in the future."

Jennifer c 5^th August 2020
" Keith B 30 Jul 20 VERIFIED PURCHASE Car Purchase Car bought at the beginning part of June, very helpful staff, fully aware of protection measures as lockdown began to ease. Everything dealt with quickly and efficiently, would happily use again A1 Carriages reply Thank you for your kind review, we are so pleased you had an enjoyable experience buying a car from us. We hope you enjoy it, and look forward to seeing you again in the future."

Keith B 30^th July 2020
" Olatunji O 17 Jul 20 VERIFIED PURCHASE Customer Experience The A1 Carriage Team were very professional and very helpful. Right from the start, they were honest, knowledgeable, flexible and keen in ensuring the customer experience i had was top notch. If i had to grade them it will be a five star company. A1 Carriages reply Thank you for your great review, we really appreciate your feed back. We look forward to seeing you again in the future. We hope you enjoy your vehicle."

Olatunji O 17^th July 2020
" Elizabeth M 16 Jul 20 VERIFIED PURCHASE A1 carriages The salesman was very good and I was happy with the service I received. A1 Carriages reply Thank you for your great review, we hope you enjoy your vehicle, and we look forward to seeing you again in the future."

Elizabeth M 16^th July 2020
" Dean W 16 Jul 20 VERIFIED PURCHASE could have been better! Had to return vehicle twice for repairs but warranty covered that, our salesman could of showed more concern but just passed us onto the workshop to deal with the issues. A1 Carriages reply Thank you for your honest review. We are sorry to hear you had to return the vehicle twice after collection. With second hand cars things can go wrong, but am very pleased we were able to fix the problems. Regarding the salesman, unfortunately not all members of staff are back from the Covid-19 pandemic and the ones that are under a lot of pressure as you can imagine, this would explain why he transferred you straight to the workshop who would have dealt with the issues quicker than the salesman could have. We hope you enjoy your vehicle and look forward to seeing you in the future."

Dean W 16^th July 2020
" Laury M 16 Jul 20 VERIFIED PURCHASE Would recommend to friends and family Very helpful, not pushy, the car has been great so far and very clean on collection A1 Carriages reply Thank you for your kind review. We are pleased you had an easy experience at our garage, and hope to see you again in the future."

Laury M 16^th July 2020
" Peter H 16 Jul 20 VERIFIED PURCHASE Comfortable sale Very helpful, vehicle was very clean when handed over, will shop in future. A1 Carriages reply Thank you for your great review. We hope you enjoy your vehicle, and look forward to seeing you again in the future."

Peter H 16^th July 2020
" A1 carriages GF57OHL Purchase verified BY PAUL B - Polite, honest and not too pushy plus answered any questions I had about service requirements : A1 Carriages replied. Thank you for your kind review. We are glad you had a good experience buying your vehicle. Stay safe, and we hope to see you in the future."

Paul B 17^th April 2020
" A1 carriage review FV61HWM Purchase verified BY ROCHELLE D Helpful salesmen, good customer service provided. : Reply from A1 Carriages Thank you for your positive feedback. we hope you enjoy your car, and look forward to seeing you in the future."

Roohelle 16^th April 2020
" Couldn’t ask for better service. By lorraine J | VERIFIED PURCHASE So helpful from start to finish. needed to purchase urgently due to coronavirus and having no car to care for my parents. sale was rushed through for me. i couldn’t wish for a better experience with all the staff help caution cleanliness and care being professional at all times. Have dealt with this garage before and to be honest you couldn’t ask for better service. : Reply from A1 Carriages Car Sales Limited Thank you so much for your kind review. We are so glad we could help you at this terrible time. We hope you are staying safe, and look forward to seeing you again in the future."

Lorraine J 12^th April 2020
" I can truly recommend. By dominika K | VERIFIED PURCHASE Very helpful staff. Professionals. I end up buying my first car there . Everything been explained to me. Thank you very much :-) : Reply from A1 Carriages Car Sales Limited Thank you for your great review. We are so glad you bought your first car from us . We hope you are staying safe, and we look forward to seeing you in the future."

Dominika K 9^th April 2020
" Great garage,very helpful. By christine P | VERIFIED PURCHASE Mark is a great salesman, very pleased with our car : Reply from A1 Carriages Car Sales Limited Thank you for your kind review. We hope you are enjoying your car, and we look forward to seeing you in the future"

Christine P 2^nd April 2020
" Always try a1 first reliable cars and a good price. By johanna K | VERIFIED PURCHASE My last car was also bought from a1 my son is now driving it ten years later . So I’m a returning customer service was excellent seamless process again. Excellent staff and cars! : Reply from A1 Carriages Car Sales Limited Thank you so much for your kind review. We are so glad that the car you bought from us 10 years ago is still going strong for your son. We hope your new car will continue like your old from us."

Johanna K 2^nd April 2020
" Maureen C 08 Mar 20 Purchase of new car Thank you to Chris and the team at A1 Carriages. Very friendly and professional set of gentlemen from start to finish. Made to feel welcome and not rushed into anything. Explained the purchase of the car with ease and clarity., made it all the more exciting to go ahead with purchase and the test drive was smooth and comfortable. A1 Carriages reply Thank you for your kind review. We are very glad you enjoyed purchasing a car with us, and our sales team were very friendly and professional. We do hope to see you again in the future."

Maureen C 8^th March 2020
" Friendly staff but....... FV16KYJ Purchase verified Status: Published Reviewed 14/02/2020 BY KELLY M Friendly staff, but was not able to pick the car up at my convenience, it had to be at theirs so I had to take a day off in the week as I wasn't allowed to pick the car up on the weekend. No diesel in the car when I picked it up, just about had enough to get me to the petrol station. When I got home, I discovered that they hadn't put the floor of the boot in, so I had to go back, and they took one out of another car. I paid extra to have the car covered for any faults and when the battery died, they wouldn't come out to jump start. : Reply from A1 Carriages Car Sales Limited. I am very sorry to read your review that you was dissatisfied about several things. Unfortunately we only hand vehicles over on a week day as we have limited staff available at the weekend. However customers can pick their vehicle up between 8am and 6pm Monday to Friday. We do not keep petrol or diesel in vehicles on site as it is a risk hazard. We do put enough fuel in the vehicle to get you to the nearest petrol station. We have three in close proximity of the showroom. Regarding the battery, it is unusual for the battery to die unless something was left on in the car. We do hope if you ever need anything in the future you wont hesitate to contact the showroom or our workshop."

Kelly M 14^th February 2020
" Professional, helpful and trustworthy. BJ64ZDX Purchase verified Status: Published Reviewed 14/02/2020 BY DIONE D Friendly and professional service. Good value and fairly prices car. Would deffo use again. Many thanks : A1s replied Thank you for your kind review. We look forward to seeing you again in the future."

Dione D 14^th February 2020
" Excellent car sales VE11FWW Purchase verified Status: Published Reviewed 14/02/2020 BY KELLY W Excellent & professional car sales. Very helpful staff. I was able to browse at my own Lesuire with no pressure to buy at any point. I would always buy a car from A1! : A1s replied Thank you for your great review. We are so pleased you managed to find a car on our site, and are even more grateful you will always buy your cars from us."

Kelly W 14^th February 2020
" Outstanding help from start to finish ET11BXP Purchase verified Status: Published Reviewed 13/02/2020 BY RAYMOND S I have brought a couple of cars from A1 carriages in the last few months and will keep going back they so helpful You replied Thank you for your kind review. We are so glad you will keep coming back to us in the future to buy your cars."

Raymond S 13^th February 2020