Customer Reviews | A1 Carriages

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" Friendly staff but....... FV16KYJ Purchase verified Status: Published Reviewed 14/02/2020 BY KELLY M Friendly staff, but was not able to pick the car up at my convenience, it had to be at theirs so I had to take a day off in the week as I wasn't allowed to pick the car up on the weekend. No diesel in the car when I picked it up, just about had enough to get me to the petrol station. When I got home, I discovered that they hadn't put the floor of the boot in, so I had to go back, and they took one out of another car. I paid extra to have the car covered for any faults and when the battery died, they wouldn't come out to jump start."

Kelly M 14^th February 2020
" Professional, helpful and trustworthy. BJ64ZDX Purchase verified Status: Published Reviewed 14/02/2020 BY DIONE D Friendly and professional service. Good value and fairly prices car. Would deffo use again. Many thanks You replied Thank you for your kind review. We look forward to seeing you again in the future."

Dione D 14^th February 2020
" Excellent car sales VE11FWW Purchase verified Status: Published Reviewed 14/02/2020 BY KELLY W Excellent & professional car sales. Very helpful staff. I was able to browse at my own Lesuire with no pressure to buy at any point. I would always buy a car from A1! You replied Thank you for your great review. We are so pleased you managed to find a car on our site, and are even more grateful you will always buy your cars from us."

Kelly W 14^th February 2020
" Outstanding help from start to finish ET11BXP Purchase verified Status: Published Reviewed 13/02/2020 BY RAYMOND S I have brought a couple of cars from A1 carriages in the last few months and will keep going back they so helpful You replied Thank you for your kind review. We are so glad you will keep coming back to us in the future to buy your cars."

Raymond S 13^th February 2020
" A1 carriages is great OE64MHA Purchase verified Status: Published Reviewed 05/02/2020 BY RAYMOND K A1 carriages is a very friendly place easy to talk too nothing seemed to much trouble for them Chris the guy who helped me was nice and polite would recommend these guys to all if looking for a nice car You replied, Thank you for taking the time to give our company a great review. We are glad you found it easy to buy a car from us. we hope to see you again in the future."

Raymond K 5^th February 2020
" Good experience. KY09KGP Purchase verified Status: Published Reviewed 04/02/2020 BY CRAIG M Good experience, good car , drives really well, The heater in the car didn't work properly when I got the car , so took car back and they fixed it straight away. Reply from A1 Carriages Car Sales Limited Thank you for your kind review. We are sorry to hear you had a problem straight away, but very glad our workshop managed to resolve the issue."

Craig M 4^th February 2020
" The salesman was understanding of my needs /price. CP14GFO Purchase verified Status: Published Reviewed 04/02/2020 BY ROSA B Explanations were given about the car, the price was right for me. The showrooms were close by. You replied, Thank you for your review. We are glad you found a car that was a good price for you."

Rosa B 4^th February 2020
" Relaxed and happy with my service LY63EBU Purchase verified Status: Published Reviewed 05/12/2019 BY REBECCA S Very happy with my car. Mark the salesman let me look around didnt push me into something i didnt. Happy and relaxed. You replied Thank you for your kind review. We hope you enjoy your car, and look forward to seeing you in the future."

Rebecca S 5^th December 2019
" Excellent Service FN16PXA Purchase verified Status: Published Reviewed 02/12/2019 BY ANGELA M excellent helpful staff Neil was fantastic as we're they all of defiantly recommend A1 carriages ..Angie You replied Thank you for your great review, and look forward to seeing you again in the future."

Angela M 2^nd December 2019
" Great experience FA16UZS Purchase verified Status: Published Reviewed 30/11/2019 BY ROSS O Went to look for a new car, very friend and personable service. Allowed us to look at lots of different cars and did not pressure. You replied Thank you for your review. We are glad you had a good experience at our garage."

Ross O 30^th November 2019
" Helpful with a break down AF13ZNC Purchase verified Status: Published Reviewed 28/11/2019 BY PETER G - Pleasant,and helpful when I had a problem with my car delt with same day You replied I am glad your problem was dealt with efficiently"

Peter G 28^th November 2019
" Great service AF62ZFZ Purchase verified Status: Published Reviewed 27/11/2019 BY JANE LINDA D Very good, very helpful, have recommended them to loads of people. You replied Thank you for your great review"

Jane Linda D 27^th November 2019
" No hard sell WG16NDY Purchase verified Status: Published Reviewed 27/11/2019 BY ELIZABETH H The guys where great car was exactly as described. Simple and no hard sell You replied Thank you for your kind review. We look forward to seeing you again in the future."

Elizabeth H 27^th November 2019
" Great experience. Highly recommend the garage PK62ZDW Purchase verified Status: Published Reviewed 26/11/2019 BY ZARA D - Salesman Mark was excellent. I visited the Car garage to look at cars with no intention to walk away with a deal!! Nevertheless, I fell in love with a car and asked Mark if I could take the car for a test drive. Without hesitation I was given the keys to take the car for a spin. The salesman was so relaxed which made me feel at ease when looking over the car and making my purchase. The whole sale went through without any issues. I had called garage next day about an issue with the car battery where it had probably been sat in lay-by for a while. With no hassle, the garage supplied and fitted a new battery. My partner purchased a car from the garage and I have never heard of anyone having any problems. You replied Thank you for your kind words. We are so glad you had a good experience at our garage and managed to find a car you fell in love with. We hope to see you again in the future"

Zara D 26^th November 2019
" Never had a problem with A1 Carriages . FN16PTY Purchase verified Status: Published Reviewed 23/08/2019 BY JOSEPH R I have purchased five cars from A1 Carriages over the years and have always found them genuine and helpful. The mechanics in A1 workshop are the same , genuine and helpful. You replied Thank you very much for your kind words. We are glad you have always had a good experience here to come back and buy your vehicles. We hope this continues, and we see you again for your next car."

Joseph R 17^th October 2019
" Customer Service ML13SFZ Purchase verified Status: Published Reviewed 16/09/2019 BY GAURAV G Experience was average. Its a car dealership like any other dealers. Nothing special. You replied I am very sorry to hear your experience with us at A1Carriages wasn't anything special. I do however hope the car you purchased is satisfactory, and of course if you need any assistance with the vehicle, we are always here to help."

Gaurav G 16^th September 2019
" Rough about the edges but seem fair GU14VDZ Purchase verified Status: Published Reviewed 29/08/2019 BY SAMANTHA P Is exactly as you would expect cars which seems quite competitively priced compared to other car lots and a bit rough around the edges. The car I bought was in good condition for its age and mileage but needed a good clean inside and out, so not the best presented cars or the smartest car lot but pleasant salesmen that are happy to help, as expected reluctant to budge on price & seem fair on the part exchange values. I wanted an extended warranty for the peace of mind which I took out. I hadn't done my research on this before going. They manage this themselves & it seemed quite expensive, just hope there are no problems and if there are they are sorted quickly. All seemed a bit vague in terms of claiming just ring them up and then book it into a local garage for repairs and they will pay the garage something like that. Anyway there is paperwork to go with it and when serviced the warranty needs to be stamped as well as the service book. So far v happy with car not a bad experience You replied Thank you for your review. I am glad you managed to purchase one of our vehicles that suited your needs. With regards to your extended warranty, there is a dedicated mobile number to our workshop manager if you ever needed to ask any questions about the warranty, or you can contact your salesman who would be more than willing to go through what your extended warranty covers. I hope you enjoy your vehicle, and we are always here to help."

Samantha P 29^th August 2019
" Best car sales GN16HAE Purchase verified Status: Published Reviewed 28/08/2019 BY CLARIE E Helpful, fair, polite. I went to look at one vehicle but bought another one from them that I loved. Everything was done on time for me to collect. Their prices are so good it was like being a kid in a sweetie shop for choice. I already recommended to a friend. You replied Thank you for your kind review. I am glad you managed to purchase a different vehicle from the one you came to look at, we try to have as many cars to show as possible to give you more choice. We look forward to seeing you in the near future."

Clarie E 28^th August 2019
" A1 is exactly that A1 BN09LGK Purchase verified Status: Published Reviewed 23/08/2019 BY JAYNE S Helpful friendly staff and atmosphere. Process simple and collection easy at my convenience. You replied Thank you for your kind review. I am glad you had a good experience at our garage, and we look forward to seeing you in the near future."

Jayne S 23^rd August 2019
" very helpfull count do any more GC65VBJ Purchase verified Status: Published Reviewed 23/08/2019 BY CHRISTOPHER W good car great team know how to make me at fell at ease You replied Thank you for your kind review. We hope you enjoy your vehicle, and we look forward to seeing you in the near future."

Chris W 23^rd August 2019
" This was our second purchase from A1 what does tha FP16YWH Purchase verified Status: Published Reviewed 23/08/2019 BY BRIAN T Very pleased with service salesman very well informed and able to answer our questions no pressure to make a purchase made the experience enjoyable You replied Thank you for your kind review. We are glad you had a pleasurable experience purchasing a a car from our car site.We hope to see you again in the near future."

Brian T 23^rd August 2019
" My ‘new’ Kuga! PY16UBX Purchase verified Status: Published Reviewed 23/08/2019 BY FELICITY M Salesman was helpful, without being pushy or obtrusive. There was no ‘hard’ sales technique. Made buying a car a pleasurable experience. Thank you! You replied Thank you for your review. I am glad you were given the space and not harassed by the salesman. We tend to let our customers have the space they need to make a decision about buying a car without feeling pressured. We hope you enjoy your vehicle and look forward to seeing you in the future."

Felicity M 23^rd August 2019
" A good experience all round. FD16DSE Purchase verified Status: Published Reviewed 22/08/2019 BY ANN C Very helpfull and and very polite. The offices was very clean. A1 Carriages Thank you for your kind review. I am glad the staff were able to assist you, and you had a pleasant experience at our garage"

Ann C 22^nd August 2019
" Very present buying experience WV12XLY Purchase verified Status: Published Reviewed 26/05/2019 BY HEATHER T - Very friendly no pressure to buy. Was able to look around without being hassled or having a hard sell You Replied Thank your kind words, we are very pleased you had a good experience with our garage."

Heather T 26^th May 2019
" Good experience! SK66LHU Purchase verified Status: Published Reviewed 24/05/2019 BY AMY S - Great experience. I bought a car unseen and arranged a driver to collect it for me. When I drove it it had a small shudder through the brakes. I raised this with A1 and they rectified it within 24 hours at no cost. Thanks guys! You replied Thank you for your honest review. We are glad that the issue you had with the car was rectified within 24 hours. I hope this shows that if you were to have any problems in the future you will be comfortable to come to us and not have to worry."

Amy S 24^th May 2019
" Excellent service and customer experience LD65WGA Purchase verified Status: Published Reviewed 24/05/2019 BY RAYMOND W - Found me the ideal finance package and took the time to find me my ideal car and explained everything You replied on Thank you for your kind review. We are glad that our sales team helped you to find the ideal finance package that suited your needs. We look forward to seeing you in the future."

Raymond W 24^th May 2019
" Buying my third car from A1 Carriages YD16FXM Purchase verified Status: Published Reviewed 24/05/2019 BY ALFRED J - I found them very helpful, when buying a car. They leave you to browse Their cars, and those you interested in will supply the keys so you can Inspect the insides etc. You replied Thank you for your kind review. We are glad you had a good experience with our garage and look forward to seeing you in the future."

Alfred J 24^th May 2019
" Very impressed service BN13WZG Purchase verified Status: Published Reviewed 08/02/2019 BY CHUN K - Very helpful with proper advice to suit my own situation. You replied Thank you for your kind review. We look forward to seeing you in the future."

Chun K 8^th February 2019
" Very friendly and helpful staff YA15AHY Purchase verified Status: Published Reviewed 13/01/2019 BY MRS ALISON P - Very helpful and friendly staff. Car was ready when we needed it. Would recommend A1 Carriages. You replied Thank you for your kind review. We are so happy you had a pleasant experience with our garage, and look forward to seeing you in the future."

Alison P 13^th January 2019
" Great service By Daniel A on 08 Sep 18 | VERIFIED PURCHASE Great service overall, our salesmen was very friendly and helpful. What I really appreciated is that he wasn’t pushy like your typical car salesmen, straight up and honest. The car was lacking an MOT, but the garage sorted this plus a full service for free. My only complaint is when I collected the car they put a slither of fuel in the tank, the fuel warning light was on and I had to drive to the nearest garage. Apart from that no issues at all, very happy with my car. Reply from A1 Carriages Car Sales Limited Thank you so much for your kind review, we are glad you had a good experience with us. Sorry to hear your only issue was regarding the fuel. Unfortunately we do not fill our cars with fuel as we need to be as competitive as possiable, Regards A1Carriages"

Daniel A 8^th September 2018