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• " Anonymous 2-12-2021 VERIFIED PURCHASE Feefo : Friendly and reliable. Efficient and friendly Both I and other family members have bought from here before - would recommend"

  

  Anonymous 6 2^nd December 2021

• " jardine walters 1-12-2021 VERIFIED PURCHASE Feefo : Pleasant Wonderful guys. Felt a little bit overlooked and forgotten at times but overall a very pleasant experience."

  

  Jardine Walters 1^st December 2021

• " Anonymous 1-12-2021 VERIFIED PURCHASE Feefo : No pressure to buy. Very friendly salesman.a very good experience. Would recommend to anyone looking for a used car."

  

  Anonymous 5 30^th November 2021

• " Anonymous 13-10-2021 VERIFIED PURCHASE : Feefo : They made sure the car was safe before I got it and they were very helpful doing so. It took a long time though as I thought the car would be ready to take home the same day. A1 Carriages reply : Thank you for your great review. Sorry to hear it took a while for you to pick up your vehicle. We hope that you do enjoy your car, and hope to see you again soon."

  

  Anonymous 4 13^th October 2021

• " Sabrina A 13-10-2021 VERIFIED PURCHASE : Feefo : Fantastic service and helpful staff. A1 Carriages reply : Thank you for your great review."

  

  Sabrina B 13^th October 2021

• " Alex E 13-10-2021 VERIFIED PURCHASE : Feefo : Friendly and experienced staff. Friendly and experienced staff. Never had so much laugh buying a car. Excellent A1 Carriages reply : Thank you for your amazing review. We are so pleased you had an enjoyable time at our showroom. We look forward to seeing you soon."

  

  Alex E 13^th October 2021

• " Anonymous 12-10-2021 VERIFIED PURCHASE : Feefo : Excellent service quick delivery fanstasic, Fantastic great service A1 Carriages reply : Thank you for your 5 star review. We are so pleased to hear you had a great service with us."

  

  Anonymous 2 12^th October 2021

• " Anonymous 12-10-2021 VERIFIED PURCHASE : Feefo : I thought it was really good they all was very helpful and I found the car I wanted. A1 Carriages reply : Thank you for your grat review. We are so glad you found us helpful and found the car you wanted."

  

  Anonymous 3 12^th October 2021

• " Anonymous 7-10-2021 VERIFIED PURCHASE : Feefo :I would definitely recommend my friends. The staff were very helpful and when I collected the car explained the gadgets on the dashboard which were totally new to me. A1 Carriages reply : Thank you for your kind review."

  

  Anonymous 1 7^th October 2021

• " Michael C 7-10-2021 VERIFIED PURCHASE : Feefo : Happy with my purchase. Overall I was reasonably impressed with the service provided. The test drive was a bit shorter than I was expecting, but fortunately the car has proved to be fine, so no real worries. These days second- hand cars are moving very quickly, so it was a case of “buy it now, or it might be gone tomorrow”, but the car came with a full 3 year guarantee (purchased at extra cost), so not much of a risk. In summary, I would recommend AI Carriages to anyone looking for a reasonably priced secondhand car. A1 Carriages reply : Thank you for your review. I was wondering if the test drive was shorter than normal due to the petrol situation? Other than the petrol situation, i am pleased to hear that you were satisfied with the price of our vehicles and we hope to see you again soon."

  

  Michael C 7^th October 2021

• " Sarah D 6-10-2021 VERIFIED PURCHASE : Feefo : Brilliant service! Brilliant service. All the staff were helpful and friendly and made me feel welcome. Peter explained everything to me and broke down all pricing. I would definitely buy a car there again if I had to and would recommend to anyone! A1 Carriages reply : Thank you for your great review. We are pleased to hear that you had a brilliant experience, and that you felt welcome here. We hope you enjoy your car, and hope to see you again soon."

  

  Sarah D 6^th October 2021

• " Om S 6-10-2021 VERIFIED PURCHASE : Feefo : Best value Best location and best value. Fully satisfied with the service and product. A1 Carriages reply : Thank you for your 5 star review. It is really nice to hear that our location and great value vehicles suited your needs and you are satisfied with your vehicle. We hope you enjoy your car, and hope to see you again in the future."

  

  Om S 6^th October 2021

• " Sharon P 6-10-2021 VERIFIED PURCHASE : Feefo : Excellent no fuss salesman helpful no problems please will the service and happy with my purchase even better when I managed to get some petrol lol A1 Carriages reply : Thank you for your 5 star review. We are so pleased you had a good experience purchasing a car from us, and that you managed to get petrol. We hope you enjoy your car, and hope to see you again soon."

  

  Sharon P 6^th October 2021

• " Paul R 6-10-2021 VERIFIED PURCHASE : Feefo : Happy friendly service Happy friendly service good selection of vehicles A1 Carriages reply : Thank you for your great review."

  

  Paul R 6^th October 2021

• " Tina G 5-10-2021 VERIFIED PURCHASE Feefo Excellent: Excellent service - knowledgeable and professional staff. Dealer reply - Thank you for giving our comapny 5 stars. We are so grateful for your comments, and we hope to see you again soon."

  

  Tina Gilham 5^th October 2021

• " Hafis Dd 5-10-2021 VERIFIED PURCHASE: Feefo : Best place ever if you need a car Very courteous and professional service all round. A1 Carriages reply : Thank you for your 5 star review. We are extremely grateful for your amazing comments."

  

  Hafis 5^th October 2021

• " David 22 August 2021 Feefo Great Service Buying our car from A1 was a painless process throughout. The service was excellent and Chris made everything clear and understandable, so there were no nasty surprises. So far the car has run perfectly, and I would highly recommend A1 based on our experience. A1 Carriages reply: Thank you for your kind review. We are so pleased you had a painless process buying your vehicle from us. We hope to see you in the future."

  

  David H 22^nd August 2021

• " Gail 01 June 2021 VERIFIED PURCHASE car purchase I purchased a car from A1, I picked it up a week later. When I test drove it there was no petrol in it and the day I was collecting it I spoke to the salesman and asked as I had sent my friend down and she had purchased a car two days after me would he mind putting some petrol in the car as I was concerned about getting to the petrol station, without it running out. When I arrived to pick it up he had not done this. There was only fumes of petrol left in the tank! I was concerned that I was not going to get to the petrol station. When I looked at the car he also said that he would get all the scratches off from around the door handles and this was also not done. The valeting of the car was not very good as someone had obviously opened a can of coke and it had gone all over the lining and the light inside this was still there when I picked it up and I still need to remove the light fixing to remove all the stains. I love the car but the customer service was very disappointing."

  

  Gail G 1^st June 2021

• " Viktoria 29 May 2021 VERIFIED PURCHASE Simply great service, smooth purchase, a dealership Simply great service, smooth purchase, a dealership u can trust and reliable!!! Thank you!! A1 Carriages reply: Thank you for your amazing review. We are so pleased you had a great experience purchasing a car from our dealership. We hope you enjoy your vehicle."

  

  Viktoria 29^th May 2021

• " Simon 24 April 2021 Top service, lovely people - highly recommended! Paul was really helpful from start to finish - a nice guy and not at all pushy in any way. Didn't try to sell me something I didn't want. Can't fault the service and love the car so far. Thanks for a great experience Paul and all at A1. A1 Carriages reply: Thank you for your amazing review. We are so pleased you had an easy experience purchasing your vehicle from us. We look forward to seeing you again in the future."

  

  Simon W 24^th April 2021

• " Christine 23 April 2021 VERIFIED PURCHASE Great service Very helpful and delivered exactly what they promised. A1 Carriages reply: Thank you for your kind review. We look forward to seeing you again in the future."

  

  Christine B 23^rd April 2021

• " Sarah 21 April 2021 VERIFIED PURCHASE Good but check price of warranty Easy and fast purchase, car fantastic and as described , they were happy to answer any of my questions. I purchased 3 year warranty and was told it was £750 then got the invoice and it's was £800+ because they didn't mention the £750 did include VAT , I then got a phone call.the day after I had collected the car to say I needed to pay another £120 as it had been miscalculated. It's was all sorted and a genuine error on their part . A1 Carriages reply: Thank you for your review. We are so sorry to hear that the warranty was not explained correctly to you and a salesman had to call you the next day and ask for more money as it had been miscalculated. We do however, thank you for your understanding in this matter, and we do hope to see you again in the future."

  

  Sarah S 22^nd April 2021

• " Anthony 22 April 2021 VERIFIED PURCHASE 100% excellent Due to Covid there were restrictions, but the service was 2nd to none, no issues, really pleased with my new car A1 Carriages reply: Thank you for your 5 star review. We are happy to hear that even during Covid you were able to purchase your vehicle and that you are happy with the car and service we provided. We look forward to seeing you in the future."

  

  Antony S 22^nd April 2021

• " Alex 22 April 2021 VERIFIED PURCHASE Could be better Only downside was the car battery was completely dead when I got it, and also when they delivered my car, they literally took all the petrol out, so I couldn’t even go to the petrol, so that ruined the car a little. Besides that and got a really good car, I’m happy with the purchased after buying a new battery and got the car sorted out, it was just unfortunate having to sort this all out before even getting to drive it. A1 Carriages reply: Thank you for the review. We are sorry to hear about the battery being dead on arrival, I hope this has now been resolved by our workshop? We don't however take petrol out of cars, they do only have a little in them on our forecourt due to safety reasons. I am sorry to hear that there wasn't even enough to get you to a petrol station. We are happy to hear that after the unfortunate problems, you are now enjoying the car. We hope to see you in the future."

  

  Alex W 22^nd April 2021

• " Michaela 22 April 2021 VERIFIED PURCHASE Great to deal with Really good experience fully coving safe. Had a light come on 2 weeks after picking up the car but called them and sorted with no hassle highly recommended A1 Carriages reply: Thank you for your great review. We are also pleased that the issue you had with the light coming on has now been resolved for you. We look forward to seeing you again in the future."

  

  Michela M 22^nd April 2021

• " Georgina 22 April 2021 VERIFIED PURCHASE Purchased a second hand car Ok ,wasn’t shown where all the dials were, only the petrol lever, as had to fill up straight away. Found Manuel and MOT in glove compartment ,not told it was there. Phoned to say one of the fob keys were working, said it was prob battery. Replaced battery still not working A1 Carriages reply: Sorry to hear your concerns. Unfortunately due to covid, we was not allowed to take you around the vehicle and show you the dials due to the 2 meter rule. The first thing we advise customers is to head straight to the petrol garage as we do explain that the vehicles are not kept with much fuel in them due to safety reasons. With regards to the battery in the fob, I am sorry to hear that this has not worked, if you would like to contact our garage they would be happy to assist. We don't like our customers being unhappy."

  

  Georgina T 22^nd April 2021

• " Christopher 22 April 2021 VERIFIED PURCHASE great service very simple process to purchase a car online. The sales people were very helpful and answered all my questions . Due to covid and therefore no test drives their policy of returning the car if you were not happy with it was very reassuring A1 Carriages reply: Thank you for your great review. We worked very hard to make click and collect during lockdown pain free, and reading your review makes all the difference. We are so pleased you had a great experience purchasing your car."

  

  Christopher F 22^nd April 2021

• " Graham 22 April 2021 VERIFIED PURCHASE Good customer service Bought my Ford Focus here and can say that my experience with A1 Carriages was first class. Due to the lockdown I arranged to have the car inspected by Dekra, and they flagged up a few issues, and A1 Carriages were more than happy to set fix them before I purchased the car. Fantastic customer service and they went the extra mile. Would thoroughly recommend. A1 Carriages reply: Thank you for your five star review. We are so pleased to read you had a great experience at our dealership and the issues that were raised were dealt with and you are happy with your purchase. We look forward to seeing you again in the future."

  

  Graham M 22^nd April 2021

• " Jackie 21 April 2021 VERIFIED PURCHASE Efficient and good Company to deal with I bought my car during lockdown so used their click and collect service. The Salesman was very helpful and thorough in taking me through the process. The car was delivered as promised with all the relevant paperwork and had been sanitised. I haven't used them before, but would certainly consider using them again. Dealer reply Thank you for your amazing review. We are very happy your experience with click and collect went smoothly and everything we promised was carried out. Thank you for putting your trust in us. We hope to see you in the future."

  

  Jackie M 21^st April 2021

• " julia 21 April 2021 VERIFIED PURCHASE Very good service Very happy with my car. With regard to covid everything was handled very safely. Car was very well presented . Very good device. A1 Carriages reply: Thank you for your great review. We are pleased we were able to assist you in purchasing a car during lockdown. We hope to see you again soon."

  

  Julia W 21^st April 2021