Customer Reviews | A1 Carriages

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" Louis H : December 2025 : Verified via Google : Recently bought my first car from this fine establishment. Paul was an absolute gent and very honest - was upfront and told me that the finance options would not be as affordable as a loan I had already secured. Car was serviced as agreed, clean and ready for pick up at my collection. I will definitely be returning when my car requires an MOT or service, and when I want to buy my next car. Thoroughly recommend. : A1 Carriages Reply : Hi, Its really nice to hear you are enjoying your car and can not thank you enough for taking the time to share your experience, we all do our best to please most of the people most of the time and hope you will think of us next time you need another car, Paul has asked us to thank you for the kind words along with all the team at A1 Carriages"

Louis 31^st December 2025
" Danny W : December 2025 : Verified via Google : Excellent service from both members of the team directing me to the right place to find the car I was looking for. Chris was an absolute diamond when coming to sort things out with the car and explaining how everything worked would deffo highly recommend using A1 carriages for all your car needs. : A1 Carriages Reply : Hello, all the team at A1 Carriages would like to thank you sending in your feelings about the buying experience, we do try to make the complete process as easy as possible, many thanks and enjoy your car"

Danny 31^st December 2025
" Henry S : December 2025 : Verified via Google : Very good customer service : A1 Carriages Reply : Hi and thanks for the brilliant five stars, its always great to have feedback and appreciate you taking the time to send your experience in"

Henry 29^th December 2025
" Mario S : December 2025 : Verified via Google : I just wanted to say that Neil was very easy to communicate with throughout the whole process. He gave me all the information I needed about the car, took me on a test drive, and explained everything clearly and thoroughly. He also explained the warranty procedure in a way that was easy to understand. Overall, it was a great experience from start to finish, and I absolutely love my new car. Kind regards, Mario Szabo : A1 Carriages Reply : Hi, It is great to hear you had a good experience, Neil has asked us to thank you for taking the time to share your thoughts and we all hope you will be happy with your car, please keep us in mind for the next vehicle you may need"

Mario 16^th December 2025
" chloe c : December 2025 : Verified via Google : My experience with buying from this dealership was amazing, chris was so helpful throughout the whole process and was happy to answer any and all questions that i had. The process was smooth and they serviced my car before releasing it to me. I would highly recommend this business and thank you chris once again for all of your help, you’re amazing !! : A1 Carriages Reply : Hi and thank you for the top rated five stars and kind words, it is great to hear you was happy with the buying experience and that we made the process nice and straight forward, Chris has asked us to thank you for sending in your thoughts"

Chloe 11^th December 2025
" Fantasy Gamers : December 2025 : Verified via Google : Just bought my first car from them. A beautiful ford fiesta that was cleaned, serviced and managed beautifully. All the staff were very friendly and helpful. I wanted to thank Chris for his efforts and allowing me to get my first car quick and easy with a very lovely personality on top. Thank you once again! : A1 Carriages Reply : Many many thanks for letting us know how your experience was, we all as a team try to make the complete journey an easy and pleasurable one, hopefully you will recommend A1 Carriages and think of us next time round"

Fantasy 5^th December 2025
" Nilesh : Gem in car service & dealers. Nim & Neil are very friendly, helpful & give practical advice on service & sales. Not only helped in fixing my vauxhall car but also got a very nice Ford focus with warranty. Highly recommended ???? : A1 Carriages Reply : Thank you kindly for your five starts and taking the time to send in your experience, we hope you enjoy your Focus and will recommend us, Neil and Nim have asked us to thank you for your kind review"

Nilesh 2^nd December 2025
" Phil B : November 2025 : Verified via Google : Thanks to Neil for a fantastic friendly and helpful service buying my new car from start to finish, would highly recommend A1 Carriages Great team : A1 Carriages Reply : Thanks for the "Highly Recommend" comments, Neil is really pleased you are happy with the service he provided and we all hope you will be back for another vehicle when needed"

Phil 1^st November 2025
" Sarah B : October 2025 : Verified via Google : Had a great experience at the dealership! Neil was incredibly friendly and welcoming from the moment I arrived. He made the whole process easy and stress-free, and got me sorted with my car in no time. Couldn’t be happier with the service – highly recommend! : A1 Carriages Reply : A1s would love to thank you for your review, we do our best to make our customers happy and enjoy the complete buying experience, Neil has requested we pass on his thanks for taking the time to share your thoughts"

Sarah 31^st October 2025
" ElementalClash : october 2025 : Verified via Google : This place has great deals and the staff were very helpful. : A1 Carriages Reply : Very many thanks for your five star review and kind words, all our staff try to please as many people as we can, hopefully you will be back next time round"

Elemt 30^th October 2025
" Jordan B : October 2025 : Verified via Google : Excellent dealership! The staff are incredibly welcoming and friendly. The whole purchasing process was very easy start to finish. The car was in excellent condition, exactly as described and was ready to collect three working days later as agreed after a full service was completed. Highly recommend! Lovely team and great selection of vehicles available. 10/10! : A1 Carriages Reply : Thank you so much for taking the time to share your positive experience, we all try very hard to make the journey an enjoyable and easy one"

Jordan 29^th October 2025
" Annelise M : October 2025 : Verified via Google : My experience with these guys was nothing but easy and straight forward. I brought my car from them, and it was throughly checked over and perfected for pick up, even getting it ready early for me so I was able to come and collect. Paul was such a lovely kind man, who really helped in the process. I would always recommend these guys! Thank you and I love my car :) : A1 Carriages Reply : Hello and many many thanks for your five stars and kind words, Paul has asked us to pass on his thanks and is extremely happy you took the time to share your thoughts"

Annelise 24^th October 2025
" Laura G : October 2025 : Verified via Google : Great service ! Great deals! Salesperson Chris French was very helpful and friendly. : A1 Carriages Reply : Chris has asked us to thank you for sending in your kind words and five star review, we really hope you enjoy your car"

Laura 16^th October 2025
" Ryan W : October 2025 : Verified via Google : The service was amazing by Chris, he was very friendly and helpful with me getting my first car, I would definitely recommend them to others who are looking to buy there first or new car. : A1 Carriages Reply : Hi many many thanks for taking the time to send in your experience, the team at A1 Carriages would like to thank you and we hope you continue to be happy with your vehicle"

Ryan 4^th October 2025
" Gilly C : October 2025 : Verified via Google : Chris has been great. I bought a car through A1 and felt totally supported. Feel very comfortable with my car purchase Thanks : A1 Carriages Reply : The team at A1 Carriages are really pleased your happy with the vehicle, we do try to make the experience as easy as possible"

Gilly 4^th October 2025
" LeeLee N : September 2025 : Verified via Google : Chris was the person who served me. He was very helpful and was able to assist be with some barriers/technical issues with trading in my old car (which purchased from A1 carriages) with a new one. The car was ready in just under a week. Really good experience, hence why I came back a second time! : A1 Carriages Reply : Hi, we are really pleased you took the time to send a review, and hope the second car you have purchased will be as good as the first, Chris has asked us to pass on his thanks"

LeeLee 25^th September 2025
" Emma L : September 2025 : Verified via Google : : A1 Carriages Reply : Hello many thanks for sending us your five stars"

Emma 23^rd September 2025
" Chloe S : September 2025 : Verified via Google : Just recently bought a Vauxhall Corsa which was in amazing condition, considering it was a second-hand car and drives very smoothly with no problems. Their customer service was also great as Chris, the salesperson was very friendly and helpful to me. I’m very happy with my purchase and very thankful for receiving such a good second-hand car so would definitely recommend! : A1 Carriages Reply : Hi, many thanks for your kind words, we really hope you enjoy driving your Corsa, Chris has asked us to thank you for taking the time to send in your experience, we hope you think of us next time you look to replace the Corsa"

Chloe 17^th September 2025
" Nick S : August 2025 : Verified via Google : Superb service, would thoroughly recommend : A1 Carriages Reply : Hello, many many thanks for taking the time to send us your experience, we appreciate all feedback, we hope you enjoy your car and recommend us"

Nick 11^th August 2025
" Suzanne B : August 2025 : Verified via Google : I had a great experience buying my new automatic car. I was nervous after a bad experience but Chris was very professional and made me feel relaxed, answered all my questions which resulted in a great new car at a great price. Thanks Chris. : A1 Carriages Reply : Hello, Chris has asked us to thank you for taking the time to send in your experience, he is very happy you enjoyed the buying process, the whole team at A1 carriages try to make it an enjoyable and easy process. Many thanks again"

Suzane 3^rd August 2025
" Malcolm B : July 2025 : Verified via Google : My daughter bought a fiesta today ..overall the experience was very good..apart from the end when she was told you will need to put petrol in ...it was in the red when I say in the red ..usually when u start a engine up tje petrol dial moves a bit..well this didn't it was so far in the red she must have been driving on petrol fumes..OK so the petrol garage is only 10 minutes away..not the point though..she had 2and a half year old in her car..that would have been nice to run out of fuel in middle of road..they could have put a fivers worth of fuel in car...let yourselves down I'm afraid...well she won't be getting it serviced and as im.a bus driver for stagecoach i make sure others don't.. : A1 Carriages Reply : Hi, we are pleased the main experience of buying your daughters Fiesta was pleasurable, we do have two petrol stations in different directions one 0.6 miles and the other 0.7 miles from the forecourt, whilst very occasionally a vehicle may run out of fuel it would be extremely unusual not to be able to make it to one of these stations, we take onboard your comments and thank you for taking the time to send your review."

Malcom 30^th July 2025
" Darren R : July 2025 : Verified via Google : Lots of cars and Helpful staff : A1 Carriages Reply : Hi, many thanks for sending us your review, all feedback is always useful, we hope to see you again when your ready for the next vehicle you need"

Darren 21^st July 2025
" Shea S : July 2025 ; Verified via Google : Chris was a great, no-nonsense person to deal with. As someone with car sales experience, I appreciated dealing with someone who has no interest in trying to play me. The car itself was of brilliant value and I am satisfied with my purchase. : A1 Carriages Reply : Hi, Its great to hear you was happy with the buying experience, Chris and the complete team at A1 Carriages hope you continue to enjoy your car, we look forward to seeing you again."

Shea 2^nd July 2025
" Shezza : July 2025 : Verified via Google : Paul was very helpful when I bought my Vauxhall corsa, went very smoothly and very pleased with my new car ! : A1 Carriages Reply : Hello, many many thanks for your kind review, Paul has asked us to thank you for taking the time to send in your experience, we hope you think of us next time you need another vehicle"

Shazza 1^st July 2025
" Cc D : June 2025 : Verified via Google : Not good : A1 Carriages Reply : Hello, we are sorry we didn't meet your expectations"

CC 19^th June 2025
" charlotte E : May 2025 : Verified via Google : Chris at A1 carriages was very helpful and took the time to explain everything to me for my first time buying my first car. He was very very friendly, professional and helpful to make sure everything was right for my very first purchase.He went above and beyond always patient and understanding and took the time to make sure the car was a perfect match for me and I understood the process from start to finish. I highly recommended getting served by him he made it such an amazing experience so thank you again. Charlotte Evans :) : A1 Carriages Reply : Hi, Chris has asked us to pass on his thanks for your great review, we do try to make the complete process enjoyable, we really hope you enjoy your car and thanks again"

Charlotte 30^th May 2025
" David : May 2025 : Verified via Google : Had a really good experience purchasing my first car. Chris was very helpful and friendly to deal with, and was very helpful towards me being a new driver. After purchase, the car was ready in a week. Fully cleaned and serviced. The staff in the main office was also very helpful in finalising everything for me. Once it was all settled, handed the keys and off I went. Would highly recommend if you’re anyone looking for a reasonably priced first car! : A1 Carriages Reply : Hello, many thanks for sending us your review, the whole team at A1 Carriages would like to thank you for your kind words, we are pleased your happy with your first car and hope to see you next time round"

David 28^th May 2025
" Faye L: May 2025 : Verified via Google : I bought a car from here recently and had a good experience. They got the car ready for me really quickly and it was all a smooth and easy process. Would definitely recommend getting a car from here. : A1 Carriages Reply : Hi, Its very nice toar you had a good experience and all went smoothly, we hope you enjoy your car and look forward to seeing you again in the future"

Faye 17^th May 2025
" Kimberley S : May 2025 : Verified via Google : Chris at A1 carriages was really helpful and a great car sales man, I went to look at cars and ended up getting one I liked, he explained everything in detail and was understanding. January 2025 Chris again at A1 carriages done a great job at selling me and handing over the keys to the car we wanted, brought one a few months ago from there and went back with my mum to buy another one, explained everything in detail and what we needed to know. Definitely recommend and would go back again. May 2025 : A1 Carriages Reply : Many thanks for your kind review, we are really pleased you were happy with our service, Chris has asked to pass on his regard's and hope you will think of us next time round"

Kimberly 10^th May 2025
" Simon W : May 2025 : Verified via Google : We very recently bought a Vauxhall Corsa for our daughter’s first car from A1 Carriages in Crayford, and the experience outshone other dealers we visited. Unlike less attentive competitors, salesperson Chris French provided exceptional, personalized service, making us feel truly valued. After viewing numerous vehicles elsewhere, we found the perfect car at A1 Carriages. The entire process was seamless, with Chris delivering on every promise. A1’s outstanding customer service, backed by over 60 years in business, proves they’re doing it right. We’re thrilled with our purchase and highly recommend Chris and A1 Carriages! Five stars! : A1 Carriages Reply : Hello, many many thanks for your kind review, the whole team try to make the complete service a easy and enjoyable experience, Chris has asked us to thank you and hopes to see you again with friends and family."

Simon 7^th May 2025

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